Refund policy
NOTE:
Items may be returned for a "Credit Only" if the item is unfixable or due to manufacture defect
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To be eligible for a credit, the defective or damaged item must be photographed and submitted to jewlz2u4u@outlook.com within 24 hours of receipt.
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If the same item is in stock, it will be replaced. if not you will receive a credit towards another item of equal value or used towards another purchase
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Items must be returned to us within 5 days from you receiving the item
- If you do not follow the instructions, you will not receive a credit
- We only accept returns if items are defective, once an item has been worn and/or removed from original packaging it will not be accepted for a return
- We will notify you once we have received and reviewed your photographs to inform you if approved. Once approved, the notification will indicate the amount of credit you will receive. If a gift card was used, you will receive the credit via gift card
You can always contact us for any refund or return question at jewlz2u4u@outlook.com